Violations can be marked as Sent to Collections Agency to indicate that the violation has been passed on to an outside agency for collections.

Violations that have been marked as Sent to Collections Agency will be identified in the Actions Indicator field by a check mark in the "CA" column (see below).

To Mark as Sent to Collections Agency

Step 1

Search for (to find out how to search for a violation, click here) and select the violation you would like to mark as being sent to a collections agency, by either clicking on the invoice number or Details.  

Select Collections Letter Sent from the Actions drop down (see below).

Step 2

Confirm the action. 

To Undo Mark Violation as Sent to Collections Agency

Search for  and select the violation to perform the action on. As in step 1 above, click on the Details of the violation. Under the Actions button, select Undo Sent to Collections Agency. 

Confirm the action.