Editing the violation owed amount will override the outstanding amount owing for a particular violation. Violations that have been edited will not be subject to any automatic overdue penalties (see Setting Violation Costs - Violation Overdue Increases) and will maintain at the edited amount for the life cycle of the violation.
After you set your parameters on the violations hit search and view all the violations.
Edit Owed Amount
Select one or multiple violations to edit
Select EDIT OWED AMOUNT in the Actions Grid
In the Edit Owed Amount popup, adjust the amount for the violation(s), enter a reason, and save the record. A record of the edit will be saved in the Violation(s) Audit History.
The edited violation amount will be applied immediately and is available for payment by the customer.
Violations that have been edited will be recorded in the Violation Audit History.
